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How can I tracy my order?

We provide free shipping on all orders within the UK. All orders are shipped using DPD Tracked Delivery to ensure your package arrives safely and promptly.

You will receive a dispatch confirmation email once your order has been shipped, which includes a tracking number to monitor your delivery.

Are your candles made from natural wax?

Yes, all of our candles are made exclusively from soy wax—we never blend it with other waxes. Soy wax is a natural, renewable, and clean-burning choice that aligns with our commitment to sustainability. Unlike paraffin wax, which can release harmful toxins and leave behind soot stains, our soy wax candles provide a safer, healthier, and eco-friendly burn.

In additiona, all Hygges products are 100% vegan-friendly. We never use beeswax or any animal-derived ingredients in our candles, making them a perfect choice for those seeking ethical and sustainable alternatives.

What are your candle wicks made from?

Our wicks are premium, all-natural Laminate Original Booster Wicks, crafted from sustainably sourced sappy fruit trees and sourced from Forest Stewardship Council (FSC)-certified mills. They are expertly manufactured in the USA and designed to provide a clean, consistent burn. Available in various sizes, they can be used independently or paired for optimal performance, particularly in candles with high fragrance loads, rich colours, or vegetable-based waxes. This ensures an enhanced burn experience with a subtle, soothing crackle.

Are your candles made in London?

Yes, all Hygges candles are handcrafted in London with great care and attention to detail. We take pride in creating all of our products by hand, ensuring exceptional quality and craftsmanship. Our commitment to supporting local businesses extends to our suppliers—we source exclusively from the UK, including one of the most prominent English paper makers for our packaging. This dedication allows us to maintain the highest standards while championing British craftsmanship and sustainability.

Can I recycle Hygges candle containers and packaging?

At Hygges, sustainability is at the heart of what we do. Our packaging is designed to be as eco-friendly as possible—our cardboard is FSC-certified and fully recyclable, while our biodegradable cello wraps are made from plant-based fibres.

Both our glass and eco-resin containers are designed for reuse beyond their original purpose. They make elegant makeup brush or pencil holders, and our glass vessels can even be repurposed as stylish drinking glasses. However, if you prefer to recycle, our glass containers can be easily processed through standard glass recycling, while our eco-resin containers, a non-solvent, water-based micro-concrete alternative, should be recycled similarly to glass-reinforced concrete.

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